CORPORATE VALUES |
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Values |
What this means |
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Fairness |
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Translated to employees and clients with and for others; |
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At Healy Consultants, everybody is treated the same; |
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Rules are clear, and there are no exceptions to the rules; |
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We encourage our staff to voice their opinions openly and freely. |
Integrity |
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We pride ourselves on having no hidden agendas, and being open and transparent to our colleagues, our clients and our suppliers; |
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Being open and up front about who we are, how we work, what our clients can expect of us and what we expect of our clients. This helps minimise unwanted surprises and sets out expectations for all parties; |
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We are open and transparent about our fees before an engagement starts. Our policy is to quote all fees up front, so our client is 100% clear on costs at all times, thus making strategic decisions easier. Unlike some Firms, we do not charge by the hour; |
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Being open and transparent during and after an engagement. Healy Consultants acts as the legal company secretary and nominee director/shareholder for the vast majority of our clients. With this legal role comes great responsibility and trust. Our business depends on our clients and we would be foolish to do anything which would jeapordise our relationship with them; |
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We trust ourselves to do the right thing when it comes to decision making for our clients. |
Partnership |
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Ensuring our Firm's doors are always open for our clients, to foster trust and a feeling of partnership; |
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Treating our clients as we would want to be treated as clients; |
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Our staff share common goals throughout the organisation; |
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We seek other peoples’ opinions when working with or for clients or other company projects; |
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In working with others, we listen to one another and foster mutual respect; |
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We recognise and respect the differences in our people and respect they have different ways of doing things. |
Make decisions/empowerment |
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We empower our staff to decide on a responsible, professional course of action to be taken; |
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In return, clients trust our staff to make the right decisions; |
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Our staff are not micromanaged; |
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Our capabilities are recognised, and we reward responsibility. |
High standards/professionalism |
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We are professional in how the business looks and what we do. This includes the website, email formats, the way we communicate with clients, and our image; |
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Minimising all inconvenience to our clients. During the course of most engagements we come up against obstacles. We work with government ministries and organisations around the world and, as serious entrepreneurs, are as frustrated with mindless bureaucracy as you are. Our work is geared towards providing creative, legal workaround solutions to challenges; |
Communication |
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We aim to constantly communicate with our clients, providing status updates. In summary, ensuring our client does not need to pick up the phone to check on the status of an engagement; |
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We make it easy for clients and potential clients to contact us. All of our group websites contain clear telephone numbers and a messaging function where you can speak directly to a senior executive of the company, not a menu of options, to get the vital information you need quickly. We do not believe in impersonal e-mail contact forms; |
Proud of where we work |
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We aim to achieve the values of the organisation |
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When we meet with friends we are proud of where we work, our job role, what we give to the business and the business brand |
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As such, we become good public relations for our business, both to potential clients and potential employees. |
Safe haven for employees |
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Employees can come and work here and have a place of self development |
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People are recognised for making a difference |
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People feel important to the organisation |
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People are rewarded for their contribution to the organisation and know what the rewards will be based on |
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Ensuring that our staff have lives outside the office, outside the corporate culture. We encourage staff to play sport, socialise and spend time with their families, so they are refreshed when they come in to work; |
Unconventional |
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Surprising our clients with the 'wow' factor. We are good at what we do and we feel proud to showcase our capabilities to our clients as we complete their engagements smoothly and efficiently with minimal disruption to their businesses and lives. We like to think that in every engagement we are able to surpass our client's expectations.Taking an unconventional approach to our business and our clients to differentiate ourselves from the crowd. We are not scared to recommend bold alternative strategies to our clients if we feel they may be of benefit and are a professional, legal solution. Many of our existing clients comment that they appreciate this entrepreneurial spirit; |
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The company is progressive and growing in the right ways |
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The company is forging new grounds |
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Provide opportunities for people to express their opinions |