How to do business in Singapore in 2024
- Key aspects of business culture in Singapore include:
- Avoid negative remarks or direct criticisms during meetings. Losing face in front of others is an important part of Asian business culture;
- A business card should be given to everyone at a meeting with both hands. the front of the card should face the recipient. When receiving a card, take time to look at it;
- Singapore business communication is very polite and formal, with questions often worded in a yes/no format, such as “would you like to or not?”;
- Asian customers invariably focus on price, no matter how hard you sell the intangible benefits. Price drives most business negotiations;
- The inviting party of a business social event usually picks up the bill.
- Singapore is multicultural country with a mix of ethnic Chinese, Malays, Indians and global expatriates:
- Each has its own business etiquette. Malays may avoid handshakes between people of the opposite sex, while traditional Chinese businessmen may bow instead of shaking hands;
- English is the working language. Other official languages are Chinese, Malay and Tamil;
- Avoid conducting business on Fridays or during the Holy month of Ramadan if you have Malay Muslim business partners;
- Avoid giving Chinese business associates a gift in a set of four. The number 4 rhymes with the word for death. Clocks are also considered inappropriate.
- It pays to be well-connected and well-informed in Singapore:
- Government agencies play an important role in business. Most departments are efficient and helpful, but will always have the final say;
- Make friends with local Clients and suppliers. Singapore business culture is cautious and it takes time to build trust with partners;
- To increase business certainty, we encourage our Clients to consistently use and sign legal contracts of service.
Interesting facts about Singapore
- Singapore is Asia’s premier business gateway, Strategically located a three hour flight to major regional markets such as Hong Kong, China, Vietnam and Taiwan. Malaysia and Indonesia are less than an hour away.
- Singapore is considered the premier financial hub of Asia. The country’s financial centre houses hundreds of financial companies, insurance companies, banks and asset management companies, earning low tax profits within a liberal economy free of exchange controls;
- Singapore is Asia’s most liveable city;
- The country is the world’s third most densely populated country;
- The country’s name comes from the term ‘Singapura’, meaning Lion City;
- Singapore national anthem ‘Majulah Singapura’ is sung in Malay;
- The highest point in the country is Bukit Timah, only 164 meters high;
- The world’s first night zoo, Night Safari, is located in Singapore;
- Singapore’s Bukit Timah Nature Reserve has a greater variety of trees than in all of North America;
- Singapore boasts the fastest walkers on the planet, just ahead of Copenhagen and Madrid;
- Singapore has a limit on the height of its building – a fair 280m. Do you know any of the 3 buildings in Singapore that is exactly 280m in length?;
- The five stars in the national flag of Singapore represents the ideals of democracy, peace, progress, justice and equality. The color red signifies brotherhood while white represents purity;
- Singapore is one of the only three surviving city-states in the world. The other two are Monaco and Vatican City.
Useful links for Singapore
Government and public authority websites:
- Economic Development Board
- Tax Authority
- Company Registrar
- Central Bank
- Stock Exchange
- Land Transport Authority
- Chamber of Commerce
- Changi airport
- Visiting Singapore
External articles:
- Singapore blog posts – Healy Consultants
- Singapore budget 2020
- Why Singapore Economic Development Board
- KPMG – Asia Pacific Taxation – Singapore
- Singapore Deloitte – Tax Highlights 2020
- PWC – Singapore Tax Summary
- Singapore Companies Act (Chapter 50)
- Comparison of The Forms of Business
- Singapore’s Exchange Rate Policy
External videos:
- Healy Consultants’ Singapore vs. Hong Kong comparison video
- Country attractiveness video
- Singapore ranked most competitive city in Asia: EIU report
- Doing business in Singapore – A webinar
- CNN Business Traveller – Singapore
- Moving to Singapore, Living in Singapore
- Why foreigners invest in real estate in Singapore
- Singapore property forecast 2020